Terms and Conditions
Terms and Conditions
Terms and conditions are created to protect both you and Exotic Nomadic Travel LLC. Should an unforeseen event prevent you from traveling with us all conditions are in place.
Reservations More Than 6 Months before Departure
A 30% deposit of the total amount is required for the reservation
The balance payment is due 30 days prior to your arrival in Morocco
Reservations Less Than 6 Months before Departure
A 50% deposit of the total amount is required for the reservation
The balance payment is due 30 days prior to your arrival in Morocco
Cancellation Policy
We must receive a document in writing to inform us about your cancellation.
Cancellation more than 60 days prior to your arrival date to Morocco.
ENT will retain 30% of the total.
Cancellation more than 30 days prior to your arrival date to Morocco.
ENT will retain 50% of the total.
Cancellation less than 30 days prior to your arrival date to Morocco.
ENT will retain 75% of the total.
Cancellation less than 15 days prior to your arrival date to Morocco.
ENT will retain 100% of the total.
Itinerary Changes While in Morocco
Should you decide to deviate from your planned itinerary, while you are in Morocco, any additional expense resulting from any unscheduled changes must be paid directly to those providing the service. NO REFUND will be considered for unused, previously booked accommodations.
Complaints
Should you become dissatisfied with the accommodation or any other service provided by Exotic Nomadic Travel LLC, the matter MUST be reported immediately to the organization concerned (Hotel Manager, Agents etc.) so that your concern can be addressed immediately and a remedied. Followings those steps your concern must be reported, in writing, to
Exotic Nomadic Travel LLC within 10 days of your return to your original origin of departure. Your expert guide/driver will be the acting assistant agent should an issue present itself while traveling around Morocco. Report any concerns to him immediately.
Cancellation or Delay of Aircraft or Other Transportation
Exotic Nomadic Travel LLC will NOT accept liability for any additional cost, which you may incur as a result of delays or cancellation of domestic or international flights, or any other mode of transportation for any reason. We regret that it is not possible to recover the cost of unused, pre-booked accommodation or service. Any additional costs involved in such a delay are your (the client) responsibility. If a delay is caused by technical problems, the airline will typically provide airport meals and accommodations where necessary. In the event of bad weather conditions, strikes or traffic control etc., the airline usually will not offer any kind of compensation as the delay is outside of their control.
Responsibility Statement
Exotic Nomadic Travel LLC accepts responsibility for ensuring the vacation that you booked with us (land only), is delivered as outlined in your itinerary. Accommodation, private car, guide/driver who will maintain a high quality of service for all of our travelers for the duration of the trip, and airport transfers.
Travel Insurance
Exotic Nomadic Travel LLC will do everything possible to ensure your safety and satisfaction during your visit to Morocco, Exotic Nomadic Travel LLC is not liable for any personal injury or loss that may incur while you are in Morocco. We highly recommend that you purchase travel insurance.
Our customers are required to provide for themselves all necessary insurance against personal injury, loss, damage, theft, cancellation, delay etc.
Please note that by sending Exotic Nomadic Travel LLC your payment, you do agree to our terms and conditions without the signing of this contract.
Three Tier Lodging Services
Standard Option
Standard accommodations are typically rated with a 2-star or a 3-star rating.
In the big cities, you will usually find a large selection of standard Hotels or Riads, inside the medina. Away from the cities you will find a wonderful selection of Guest Houses, Riads and Kasbahs, all with private restrooms and sleeping quarters. Most accommodations will also have a restaurant on site and some will also offer a swimming pool.
Laid-back Luxury
Laid-back Luxury accommodations comes with a bit more pampering. This option will provide a good mix of standard and luxury amenities. A quote I once heard describes this option very well… “tread a fine line between grit and glamour”. You will experience some of the luxuries Morocco has to offer along with the authentic Moroccan culture. This choice will provide the best of both worlds.
Luxury
Luxury accommodation option is for those with a passion for the best. This option typically has a 4-star or a 5-star rating. As with all highly rated Hotels. You will find many amenities not offered by a standard hotel. The big cities offer a large selection of luxury hotel choices. Some luxury hotels will offer a Fitness Center, Spa, Pool, and/or Top of its Class Restaurants. This option will provide an exceptional level of comfort and service.